Front-desk workforce cultural diversity and its implications for service quality in the accommodation sector: a case from Australia

Taxonomy Associations

Migration processes

• Migration forms

  • Labour migration

Migration consequences (for migrants, sending and receiving countries)

• Socio-cultural consequences

  • Attitudes, migration and migrants

• Socio-economic consequences

  • Rural development, migration, and diversity

• Transversal consequences

  • Migrant incorporation / integration

Migration governance

• Immigrant policy and law

  • Integration policies (legal, political, socio-economic, cultural) and access to services

Methods

• Qualitative research

  • Interviews / FGD / Oral history
  • Other

Geographies

• Scope

  • National
  • Subnational

• UN Countries

  • Australia