HIDDEN DISCRIMINATION: DESIGNING CULTURALLY INCLUSIVE SERVICE ENCOUNTERS USING GROUNDED THEORY

Taxonomy Associations

Migration processes

• Migration forms

  • Irregular migration
  • LGBTQ migration

Migration consequences (for migrants, sending and receiving countries)

• Socio-cultural consequences

  • Racism, xenophobia and discrimination

Methods

• Qualitative research

  • Ethnography and grounded theory
  • Other