CrossMigration
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The influence of customer race on perceived discrimination, anger and coping strategies following subtle degradation of restaurant service
Journal Article
Original Resource
Authors
Hyounae (Kelly) Min, Jeff Joireman
Year
2021
Journal Name
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT
Taxonomy Associations
Migration consequences (for migrants, sending and receiving countries)
Socio-cultural consequences
Racism, xenophobia and discrimination
Methods
Other
Agent-based modeling
Qualitative research
Other
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