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Customer value co-destruction behaviors in smart service encounters: Scale development and cross-cultural validation

Journal Article

Original Resource

Authors Yurou Kong, Woo Gon Kim, Xing Zhou, ...
Year 2024
Language English

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CrossMigration

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This project was made possible thanks to funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement Ares(2017) 5627812-77012.

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