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Comparing Chinese and American attitudes towards complaining

Journal Article

Original Resource

Authors Erdogan H. Ekiz, Norman Au
Year 2011
Journal Name INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT

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CrossMigration

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This project was made possible thanks to funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement Ares(2017) 5627812-77012.

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