Description |
'Enhancing interconnectivity of short & long distance transport networks through passenger focused interlinked information-connectivity
IC-IC will develop an ICS (InfoConnectivity System), involving the airports of Amsterdam, Frankfurt, Paris & Vienna, related ground transport & airlines, representing both short- & long-distance transport. Many stakeholders will get involved in a Stakeholders Forum & Conference.
By providing currently missing information which travellers already wish to have with regard to facilities & services of their next immediate destination and/or next transport provider(s), the ICS is expected to improve the travelling experience implying a possible gain of time, and improve change between transport modes.
Much of such information can be provided while waiting, e.g. in the airport train/bus, the lounge, the airplane, utilizing camera mobile phones to connect to information provided by QR (Quick Response) codes, and mobile phones fitted with NFC (Near Field Communication) able to connect to respective tags.
To provide ICS information to the multi-lingual target group of travellers, a language translation software will be employed to offer all information in 14 languages with English as the reference language.
Requirements of the ageing population are considered by utilizing the 'Age Explorer', a suit that lets test persons experience the obstacles old persons encounter when moving, filling out forms, operating 'Self Check-in', or a ticket machine.
1000 persons in 3 countries will be interviewed, information of Stakeholders collected, model ICS applications developed & implemented to serve in real live situations.
The effectiveness of the InfoConnectivity improvements will be assessed with regard to information made available which otherwise a traveller would not have been able to access plus gained time & ease of passenger transfer between transport networks.
Based on this, an ICS handbook will be elaborated.'
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