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Determinants of Customer Complaint Behavior in a Restaurant Context: The Role of Culture, Price Level, and Customer Loyalty

Journal Article

Original Resource

Authors Min Gyung Kim, Chung Hun Lee, Anna S. Mattila
Year 2014
Language English

Taxonomy Associations

Methods
CrossMigration

Bringing migration research under one roof.

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This project was made possible thanks to funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement Ares(2017) 5627812-77012.

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