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Customer satisfaction and its measurement in hospitality enterprises: a revisit and update

Journal Article

Original Resource

Authors Abraham Pizam, Valeriya Shapoval, Taylor Ellis
Year 2016
Language English
Journal Name International Journal of Contemporary Hospitality Management

Taxonomy Associations

Methods
CrossMigration

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This project was made possible thanks to funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement Ares(2017) 5627812-77012.

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