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A social exchange perspective on boosting customer loyalty through culturally competent servers

Journal Article

Original Resource

Authors Aaron Hsiao, Emily (Jintao) Ma, Anita Manfreda, ...
Year 2023
Language English
Citations (WoS) 7

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CrossMigration

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This project was made possible thanks to funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement Ares(2017) 5627812-77012.

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